LATE CANCEL/ NO SHOW POLICY
If you are receiving a pedicure, please bring flip flops to walk out in. If you have gel or shellac nail polish, or acrylic or gel enhancements that need removal, please ADD-ON the gel polish or shellac or acrylic or gel enhancement removal service.
24 HOUR CANCELLATION IS REQUIRED. IF YOU ARE MORE THAN 15 MINUTES LATE FOR YOUR APPOINTMENT, YOUR APPOINTMENT WILL BE CANCELLED AND NO SHOW/LATE CANCEL POLICY WILL APPLY. ALL NO SHOWS AND LATE CANCELLATIONS WILL RESULT IN FORFEIT OF SERVICES PAID FOR. Please do not bring any children that will require your attention as this will disrupt your service.
Kepazolo's guarantee window is 24 hours after you have received your services. If you have any chipping, peeling, scratches, or popping off of nails, please contact Kepazolo immediately via text with a picture of your nail/s and Kepazolo will get you in as soon as possible to get your nail/s fixed. All incidences after 24 hours will be charged full fees.